You should carefully read the following Terms and Conditions. Your purchase implies that you have read and accepted these Terms and Conditions.
Please note that extra costs for residential deliveries and extra shipping services, i.e. lift gate service, are not included per default.
You are responsible and expected to have proper unloading tools available upon the arrival of your shipment. Note that freight companies do not take the shipment further than the curb.
RETURN POLICY
If a customer is not satisfied with a ScaffoldUSA.com product within thirty (30) days of receiving their order, the customer may, at their own expense, return the new, unused product, in the original packaging, for a refund. All refunds will be issued to the original credit card used for the purchase and all returns are subject to a twenty five percent (25%) restocking fee.
There are no returns and refunds offered after thirty (30) days.
Orders that shipped at no cost to the customer and are returned shall have the initial shipping expense deducted from their refund.
Customers receive an Order Confirmation, via email, when the order is processed; the customer(s) shall review the email to confirm the product(s) ordered match their Order Confirmation.
If ScaffoldUSA.com ships a customer the wrong product(s), ScaffoldUSA.com will ship the replacement product(s) at no cost to the customer. This means the product(s) that the customer received is not the product(s) that is reflected on the ScaffoldUSA.com Invoice. ScaffoldUSA.com will also make arrangement to have the wrong product(s) returned to ScaffoldUSA.com.
If the customer receives the product(s) reflected on the Order Confirmation, but decides the product does not suit their needs, the customer may return the unused product(s) at their expense in accordance with this Return Policy.
CANCELLATION POLICY
Once an order has been processed for shipping, customer pick-up, or has shipped; if a customer cancels an order with a ScaffoldUSA.com, the customer will receive a refund to the original credit card used for the purchase. All cancellations shall be subject to a twenty five percent (25%) restocking fee. If the order has shipped the customer is responsible for the initial shipping charge(s), return shipping charge(s), and all related expenses related to returning this order. All terms of the Cancellation Policy apply to orders that qualified for free shipping!
DAMAGE/SHORTAGE POLICY
Customers must inspect all ScaffoldUSA.com products for damage (hidden or visible) before accepting the product(s). Please note that damage may occur during transit and the following policy will apply. ScaffoldUSA.com will not be responsible for damaged (hidden or visible), lost, stolen or missing products that are not reported within the allowable time frame.
DAMAGED ITEMS
The customer is responsible for inspecting all ScaffoldUSA.com items immediately upon delivery, and prior to signing that all items were “Received in Good Condition”. Any/all damage must be noted on the original Delivery Receipt (DR), or Bill of Lading (BOL) in the presence of the driver. The customer must notify ScaffoldUSA.com no later than the end of the next business day. If it is determined that the damage was caused during transit and the customer reported the damage using the above policy, ScaffoldUSA.com will ship the replacement product(s) at no cost to the customer. ScaffoldUSA.com will also make arrangement to have the damaged products returned to ScaffoldUSA.com. Failure to document such damage on the DR or BOL, or notify ScaffoldUSA.com within the time period will absolve ScaffoldUSA.com, the carrier, all agents, partners and associates from any and all responsibility.
HIDDEN DAMAGE
If hidden damage (i.e., boxed items) is discovered after the customer has accepted the product, the customer must notify ScaffoldUSA.com within thirty six (36) hours of delivery. If it is determined that the damage was caused during transit and the customer reported the damage using the above policy, ScaffoldUSA.com will ship the replacement product(s) at no cost to the customer. ScaffoldUSA.com will also make arrangement to have the damaged products returned to ScaffoldUSA.com.
CONDITION OF SCAFFOLDING PRODUCTS
All of the products listed on ScaffoldUSA.com are new, unless otherwise noted. While ScaffoldUSA.com takes preventative precautions to minimize cosmetic and superficial scratches, such scratches and chafing is inherently part of storing, shipping and using scaffolding. Due to the product(s) moving through multiple shipping terminals, the presence of dust, dirt, or a grease-like film may also be common. The above circumstances are not considered damage and no action shall be taken by ScaffoldUSA.com, its suppliers, vendors, or shipping carriers.
MISSING ITEMS
The customer is responsible for inspecting all ScaffoldUSA.com items immediately upon delivery, and prior to signing that all items were “Received in Good Condition”. All missing items must be noted on the original Delivery Receipt (DR), or the Bill of Lading (BOL) in the presence of the driver. The customer must notify ScaffoldUSA.com no later than the end of the next business day. If it is determined that the customer is missing items paid for, and the customer reported the missing items using the above policy, ScaffoldUSA.com will ship the replacement product(s) at no cost to the customer. Failure to document missing items on the DR or BOL, or notify ScaffoldUSA.com within the time period will absolve ScaffoldUSA.com, the carrier, all agents, partners and associates from any and all responsibility. Broken pallets, loose items, open boxes/bags, and visible damage are all indicators that the customer must inventory all items using the attached Packing Slip. Any/all discrepancies between the Packing Slip and the items received must be noted on the DR, or BOL and ScaffoldUSA.com must be notified, no later than the end of the next business day.
SHIPPING
Customers who place their order “ONLINE” and enter an incorrect, incomplete, or the wrong “Ship To” address may incur additional shipping fees (i.e., re-consignment fees, re-labeling fees, additional freight, etc.). In this event, the customer is responsible for these fees. For this reason, it is important to review your information when placing your order online. In certain cases, some orders may be able to be picked-up at the assigned Shipping Terminal at no additional charge. Customers that refuse to pay additional fees, as a result of their error, and customers that can not or will not pick-up their order at the assigned Shipping Terminal may cancel their order. The “Cancellation Policy” will apply to these orders!
INTERNATIONAL ORDERS (Orders outside the United States)
International orders may be subject to customs fees, import taxes, duties, or other fees imposed by your government. Scaffolds USA, Inc. does not charge these fees, and we have no control over the amount of the fees. All such fees are your responsibility, and are not included in the shipping charges quoted to you. Please contact your customs office for information about additional fees.
ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Scaffolds USA Inc or its content suppliers and protected by United States, Sweden and international copyright laws. The compilation of all content on this Site is the exclusive property of Scaffolds USA Inc and protected by United States, Sweden and international copyright laws. All software used on this Site is the property of Scaffolds USA Inc or its software suppliers and protected by United States, Sweden and international copyright laws.
LICENSE AND SITE ACCESS
Scaffolds USA Inc grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Scaffolds USA Inc. This license does not include any resale or commercial use of this site or its contents; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Scaffolds USA Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Scaffolds USA Inc or its affiliates without the express written consent of Scaffolds USA Inc. You may not use any meta tags or any other “hidden text” utilizing Scaffolds USA Inc’ or its affiliates’ name or trademarks without the express written consent of Scaffolds USA Inc. Any unauthorized use terminates the permission or license granted by Scaffolds USA Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of scaffoldusa.com so long as the link does not portray Scaffolds USA Inc, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark of Scaffolds USA Inc or its affiliates as part of the link without our express written permission.
YOUR ACTIVITY ON THE Scaffolds USA Inc SITE
Scaffoldusa.com is not intended for use by children. If you are under 18, you may use the Site only with involvement of a parent or guardian. Scaffolds USA Inc and its affiliates reserve the right to refuse service, terminate accounts, or remove or edit content in their sole discretion.
YOUR LICENSE
If you submit material, and unless we indicate otherwise, you grant Scaffolds USA Inc and its affiliates a nonexclusive, royalty-free, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media for as long as you are permitted to grant the said licence under applicable law. You grant Scaffolds USA Inc and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Scaffolds USA Inc or its affiliates for all claims arising from content you supply. Scaffolds USA Inc has the right but not the obligation to monitor and edit or remove any activity or content. Scaffolds USA Inc takes no responsibility and assumes no liability for any content submitted by you or any third party.
COPYRIGHT COMPLAINTS
Scaffolds USA Inc respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes infringement of your intellectual property, please contact us.
SERVICES DESCRIPTION
Scaffolds USA Inc and its affiliates attempt to be as accurate as possible. However, Scaffolds USA Inc does not warrant that descriptions of services or other content of this site is accurate, complete, reliable, current, or error-free. Scaffolds USA Inc provides links to other sites over which Scaffolds USA Inc has no control. Scaffolds USA Inc is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products or other material on or available from such sites or resources.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY Scaffolds USA Inc ON AN “AS IS” AND “AS AVAILABLE” BASIS. Scaffolds USA Inc MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. Scaffolds USA Inc RESERVES THE RIGHT TO WITHDRAW OR DELETE ANY INFORMATION FROM THIS SITE AT ANY TIME IN ITS DISCRETION.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Scaffolds USA Inc DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Scaffolds USA Inc DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Scaffolds USA Inc ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Scaffolds USA Inc WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW
By visiting this Site, you agree that the laws of Sweden, without regard to principles of conflict of laws and the United Nations Convention on Contracts for the International Sale of Goods, will govern these Terms of Use and any dispute of any sort that might arise between you and Scaffolds USA Inc or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to this Site shall be submitted to confidential arbitration in Stockholm, Sweden, except that, to the extent you have in any manner violated or threatened to violate Scaffolds USA Inc’ intellectual property rights, Scaffolds USA Inc may seek injunctive or other appropriate relief in any court in Sweden, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Arbitration Center within the Chamber of Commerce of Sweden. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
If you become a seller on the scaffoldusa.com or any other Scaffolds USA site, your activities will be governed by the scaffoldusa.com Conditions of Use or those of the respective other Scaffolds USA Inc site and any other applicable policies or agreements.
OUR ADDRESS
Scaffoldusa.com is the trading name for Scaffolds USA Inc.
This website is owned and operated by Scaffolds USA Inc.
Scaffolds USA Inc.
4300 West Old US Highway 441
Mount Dora, FL 32757